Support Center

1. Adjust the headset position properly on the face

2. Clean the headset lenses using a microfiber cloth

3. Adjust IPD settings if available

4. Ensure the headset straps are tightened correctly

1. Ensure both PC and headset are connected to the same network

2. Restart the AjnaXR Center App

3. Disable VPN or firewall temporarily for testing

4. Reconnect the device from the streaming section

1. Check Wi-Fi connectivity between PC and headset

2. Restart SteamVR and AjnaXR Center App

3. Verify that the ALVR server is running on the PC

4. Ensure no other streaming software is conflicting

1. Restart SteamVR completely

2. Disconnect and reconnect the headset

3. Ensure AjnaXR streaming is active

4. Update SteamVR and graphics drivers to the latest version

1. Ensure the room has sufficient lighting

2. Avoid plain walls without visual markers

3. Remove reflective objects from the area

4. Restart the headset and recalibrate tracking

1. Network instability can cause jitter during streaming

2. Ensure strong and stable Wi-Fi connectivity

3. Reduce bitrate or graphics settings

4. Update GPU drivers and SteamVR software

1. Check if streaming is connected properly

2. Restart SteamVR and AjnaXR Center App

3. Verify GPU drivers are installed correctly

4. Disconnect and reconnect the headset

1. Open the application management section

2. Transfer or download the supported application package

3. Follow the installation prompts inside the headset

4. Launch the application after successful installation

1. Connect both PC and headset to the same network

2. Open AjnaXR Center App on the PC

3. Launch streaming mode from the headset

4. Start SteamVR and open the desired VR application

1. Check SteamVR audio settings

2. Select AjnaXR audio device as default output

3. Restart the streaming session

4. Ensure headset volume is not muted

1. Connect the device to the internet

2. Open system settings or AjnaXR Center App

3. Check for available updates

4. Install updates and restart the device after completion